Frequently Asked Questions
WHAT IS YOUR RETURN POLICY?
We stand behind our products 100%, and your complete satisfaction is our goal. Because Unique Verve Supplements are rigorously tested for authenticity, potency, and safety; and we do not resell any returned items, we are unable to accept returns, no exceptions. We also do not accept returns for Environ Skincare products, RevitaLash products, OmniLux Contour LED and Osmosis Make-Up products because we do not resell any returned items.
DO YOU SHIP INTERNATIONALLY?
We use Standard Shipping option via USPS. Standard Shipping includes continental US only (excludes HI, AK, PR and VI). Customer is responsible for covering any additional shipping service charges (i.e. Signature Required, COD, etc.) at the vendor’s list rate. Unique Verve will make every effort to validate your shipping address and provide you with a recommended substitution.
Please be aware that if the shipping vendor finds that there are errors or the address is undeliverable, you are agreeing to cover $15 fee for address corrections and/or package rerouting.
Unique Verve is not responsible for lost or stolen items deemed delivered by the postal service. Once an order has shipped, Unique Verve is no longer responsible for that order.